Organizational Development

Georgine Madden works with organizations to link together three critical components: Purpose, People, and Performance.

Purpose includes defining and understanding the organization's:

• Mission  - what you do

• Vision - where you are headed

• Values - who you are

Behavioral standards are developed around the organization's purpose and are linked and reinforced throughout the process.

People focuses on Human Resource development. Three main components addressed include:

• Mind set – attitudes

• Skill set – skill building to improve performance

• Tool set – tools to aid in the application of a skill set

Performance focuses on outcomes measured against observable behavior standards defined in the Purpose phase.

Tools are desgined and utilzied to measure:

• Customer satisfaction

• Organizational culture

• Team effectiveness

• Individual performance