Organizational Effectiveness
Organizational Effectiveness Consulting takes Organization Development to the next level.
Georgine Madden works with organizations to link together three critical components: Purpose, People, and Performance.
Purpose:
Purpose includes defining and understanding the organization's:
-
Mission - what you do
-
Vision - where you are headed
-
Values - who you are
Behavioral standards are developed around the organization's purpose and are linked and reinforced throughout the process.
People:
People focuses on Human Resource development. Three main components addressed include:-
Mind set – attitudes
-
Skill set – skill building to improve performance
-
Tool set – tools to aid in the application of a skill set
Performance:
Performance focuses on outcomes measured against observable behavior standards defined in the Purpose phase.
Tools are desgined and utilzied to measure:
-
Customer satisfaction
-
Organizational culture
-
Team effectiveness
-
Individual performance
|